Privacy

01.07.2019 

Your privacy is of great importance to LA LUXURY DESIGN. We therefore adhere to the privacy law. Your data is safe with us and we adhere to this strictly. In this privacy statement you can find out what www.laluxurydesign.nl does with your confidential data. If you have any questions and/or comments about this, please contact LA LUXURY DESIGN.

Handling orders
When you place an order with us, we use your personal data to process the order correctly. We may also give your personal data to our delivery service in order to send your order and have it delivered. In addition, we also receive information about your payment from your bank connection or credit card company. For this we use your payment details, name and address details, IP address, email address, telephone number and billing address. We only use this information on the basis of your permission. We keep this information until your order has been completed and seven years after that (legal retention obligation).

Statistics and profiling

We keep statistics about the use of our webshop. We use these statistics to improve our web store, for example to show only relevant information. We may combine your personal data to learn more about you. Of course we will respect your privacy at all times. If you do not want this, you can always report this to us.

For this we use your e-mail address, IP address and name and address details. We do this on the basis of your permission. We keep this information for one year.

Access portal

With our portal you get access to a management environment where you can set up, specify and change things for the web store yourself. We keep a record of what you have done and when, so that there is proof.

For this we use your name and address details, payment details, IP address, telephone number and e-mail address. We do this on the basis of your permission. We keep this information until the end of the service to you.

Contact form and Newsletter

With the contact form you can ask us questions or make requests.

For this we use your e-mail address, telephone number and name and address details. We have a legitimate interest in this. We will keep this information until we are sure that you are satisfied with our response.

You can subscribe to our newsletter. Here you can read news, tips and information about our products and services. You can cancel this subscription at any time. Every newsletter contains an unsubscribe link. You can also pass this on via your account. You can also pass this on via the portal.
Your e-mail address is automatically added to the list of subscribers. This data will be kept until you cancel the subscription.

Your account

You must first register for certain parts of our webshop. You will then need to provide information about yourself and choose a username. We use this to create an account, which you can log in to with that username and a password of your choice.

For this we use your name and address details, telephone number, e-mail address, IP address, billing address and payment details. We do this on the basis of your permission. We will keep this information until you cancel the account.

We save this information so that you do not have to fill it in again and again and so that we can approach you more easily if necessary at the webshop. You can change information via your account whenever you want.

Advertising

We would like to send you advertising about offers and new products or services.This is what we do:

• by email
• through social media

You can object to this advertisement at any time. Every letter tells you how. Every email contains an unsubscribe link. You can block us or use the unsubscribe option. You can indicate this when you are called. You can also pass this on via your account. You can also pass this on via the portal.

Location details

Sometimes it is necessary for our webshop www.laluxurydesign.nl to find out where you are. We then ask separately whether we may know this and only if you give permission, we will receive this information.

For this service we use the navigation and location software on your phone, tablet or computer. We have no control over what the creators of this software (such as Google Maps) do with it. So always read their privacy statements.

Ads

Our webshop shows advertisements. We see whether people like it, and use that information to only make fun or interesting advertisements and offers in the future.

Provision to other companies or institutions

With the exception of the partners mentioned above, we will under no circumstances give your personal data to other companies or institutions, unless we are legally obliged to do so (for example if the police require this in case of a suspicion of a crime).

Social media buttons are included in our webshop. The administrators of these services collect your personal data.

Cookies
Our web shop uses cookies. Cookies are small files in which we can store information so that you do not have to enter it every time. But we can also see that you visit us again.

When you visit our webshop for the first time, we will show a message explaining cookies. We will hereby ask for your consent to the use of these cookies.

You can disable the placing of cookies via your browser, but some things in our webshop will no longer work properly.

Google Analytics

We use Google Analytics to keep track of how visitors use our web store. We have concluded a processing agreement with Google. It contains strict agreements about what they are allowed to keep. We allow Google to use the obtained Analytics information for other Google services. We don't let Google anonymize the IP addresses.

Security

Security of personal data is of great importance to us. To protect your privacy, we take the following measures:

• Access to personal data is protected with a username and password- After receipt the data is stored in a separate, protected system- We use secure connections (Secure Sockets Layer or SSL) with which all information between you and our website are protected when you enter personal data
  

Changes to this privacy statement
When our webshop changes, we must of course also adjust the privacy statement. So always pay attention to the date above and check regularly for new versions. We will do our best to announce changes separately.

View, change and delete your data

If you have any questions or want to know what personal data we have about you, you can always contact us. See the contact details below.

You have the following rights:

• get an explanation about what personal data we have and what we do with it
• access to the precise personal data we have
• having errors corrected
• the removal of outdated personal data
• withdraw consent
• to object to a particular use     

Make sure that you always clearly indicate who you are, so that we can be sure that we do not change or delete data from the wrong person

Find a complaint

If you feel that we are not helping you in the right way, you have the right to file a complaint with the supervisory authority. Known under the name: the Dutch Data Protection Authority.

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